Prescribed Notes Privacy Policy

Effective Date: 6th July 2025

1. Who We Are

Prescribed Notes (“we”, “us”, “our”) provides educational courses and related services. We are committed to protecting your privacy and handling your personal data responsibly.

2. What Data We Collect

We collect and process the following types of personal

- Contact Information: Name, email address, phone number, postal address

- Account Information: Username, password (if applicable)

- Payment Information: Payment card details (processed securely via third-party payment providers)

- Course Information: Records of courses purchased, attendance, and completion

- Communications: Emails or messages you send to us

3. How We Use Your Data

We use your personal data to:

- Deliver and manage your course enrolments and participation

- Process payments and issue receipts

- Communicate with you about your courses or services

- Send you updates or marketing communications (if you have opted in)

- Comply with our legal and financial obligations

4. Lawful Basis for Processing

We process your personal data on the following bases:

- Contract: To provide you with the services you request

- Legal Obligation: For accounting, tax, and regulatory compliance

- Consent: For marketing communications (you can withdraw consent at any time)

5. How We Store and Protect Your Data

- Your data is stored securely on password-protected systems.

- Payment information is processed through secure, PCI-compliant payment processors (e.g., Stripe, PayPal). We do not store your full payment card details.

- Access to your data is restricted to authorised personnel only.

- We use appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

6. Sharing Your Data

We only share your data with:

- Service Providers: Such as payment processors and course platforms, who help us deliver our services (they are required to protect your data and only use it for specified purposes)

- Legal Authorities: If required by law or to protect our rights

We do not sell your personal data to third parties.

7. Data Retention

We keep your personal data only as long as necessary for the purposes described above, or as required by law (e.g., for tax records). After this period, your data will be securely deleted or anonymised.

8. Your Rights

You have the right to:

- Access the personal data we hold about you

- Request correction of inaccurate or incomplete data

- Request deletion of your data (unless we are required to retain it)

- Object to or restrict how we process your data

- Withdraw consent for marketing communications at any time

To exercise your rights, contact us at: info@prescribednotes.com

9. Cookies and Tracking

Our website may use cookies to improve your experience. You can control cookie preferences in your browser settings. See our Cookie Policy for more details.

10. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be posted on our website.

11. Contact Us

If you have any questions or concerns about your privacy, please contact:

- Email: info@prescribednotes.com

If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO): www.ico.org.uk